If you want to know if your cash is ready to pick up:
Log into your Vibrant account
Go to your Transaction history by clicking on the clock located at the bottom of your screen
Select the withdrawal you want to review
If you can see the reference number, your funds are ready for pickup!
If you see a green check mark on the withdrawal, and you no longer see the reference number, it means that your cash-out is completed
To cash out, please visit your nearest MoneyGram location with your submitted ID and reference number
You can cancel any uncompleted cash out, by clicking on the withdrawal and selecting “Cancel Transaction”. Once the cash-out is completed, you won’t be able to cancel it.
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